Lean, Efficient and Effective Services in the Public Sector
Governments around the world want to deliver better services to its citizens. There is also a greater demand to get ‘value for money’ at all levels of government. This has placed the spotlight on “lean” techniques and finding efficiency and effectiveness in how public sector services are designed and delivered. This seminar will focus on themes and principles of a lean approach that can be utilized in public health and some challenges that need to be addressed.